Simdesk: The On-Demand Office Suite An Affordable Hosted Office Solution for SMBs Gerry Blackwell
Simdesk, a Houston-based on-demand computing services company, offers two products – Simdesk Business Basic and Simdesk Business Plus – that provide just about every tool a small business needs to operate a virtual office. Simdesk lets you create, store, access, and share information from any Internet-connected computer anywhere in the world.
The Simdesk services provide secure online storage – up to 5GB – and a suite of Web-based and PC (Windows or Linux) applications, including messaging, personal information management, word processing, group collaboration, and remote printing. These services make good sense if you need to share data with collaborators or clients in many locations, or if you want to be able to travel without carrying a laptop and still access your data wherever you go.
Business Basic costs $15 a month per account for 2GB of storage and 20GB of data transfer (this includes incoming and outgoing e-mail and file transfers to and from the Simdesk server), with an upper limit of 20MB per e-mail message. For $20 a month, Business Plus provides 5GB of storage, 50GB of data transfer, and the 20MB-per-e-mail limit.
Impressive, But…
The Simdesk offerings are impressively comprehensive. The applications work reasonably well, and the price seems fair given the breadth of functionality. The problem is that most small companies already have word processors, e-mail, and probably organizers — most likely Microsoft Office. Simdesk subscribers can continue to use Office, but integration with the Simdesk applications is not seamless. More importantly, if you really don't need these applications, the Simdesk value proposition isn't quite as enticing.
Logging in to the Simdesk Web service with your assigned username and password — from any browser-equipped and Internet-connected computer — gives you online access to Simdesk Organizer data, including Web mail, calendar, contacts and notes, plus the files that you've stored on your 2GB or 5GB "S-drive" on the Simdesk server. The Web interface also gives you access to the groups of Simdesk subscribers you set up to take advantage of collaborative functions. And you can print from wherever you are to printers set up on your own or others people's computers.
The desktop client software — downloadable from Simdesk once you've logged in — includes several modules:
Simdesk Organizer – A PC version of the Organizer functions available at the Web site
Simdesk Messenger – A basic instant messaging (IM) client
Simdesk Groups – A utility to set up and manage collaborative groups
Simdesk PrintShare – A utility to set up and manage printers for remote printing
Simdesk PersonalOffice – Includes Word, Presenter, and Spreadsheet applications
The S-Drive utility, also part of the PC client software, lets you set up your Simdesk online storage capacity so it shows up as another drive in Windows Explorer on your desktop and/or laptop PC. This means you can save, copy, and move files to the S-Drive from within Windows, or even back up to it — though there are probably better online backup options available.
MS Office Integration
The Simdesk mail, organizer. and productivity applications — both the Web and PC client versions — are basic tools that lack the depth of functionality you'll find in Microsoft Office. If you already use the Office productivity applications, there is little incentive to switch to the Simdesk PersonalOffice apps. If you do, though, you can at least open Office files with the Simdesk word processing, spreadsheet, and presentations applications — and Office applications will open native Simdesk PeronalOffice files.
Simdesk Organizer does have some built-in advantages. The PC mail client automatically receives Simdesk mail — you don't have to go to the Simdesk Web site and log in to collect messages. And the calendar, contacts, and notes modules make it easy to keep data synchronized between PC and Web-based Simdesk. You simply click a taskbar button or select a menu item.
You can import contact data, mail and settings from Outlook to Simdesk Organizer on your PC and vice versa — but not calendar data. And none of this can be automated, yet. The company is working on an Outlook synchronization utility which, if it works well and includes calendar data as well as contacts and mail, will increase the value of the product immensely. It means you'll be able to continue using Outlook on your desktop or laptop but synchronize data to the online Simdesk applications much as you might synchronize Outlook data to a Palm or Pocket PC PDA. The company hasn't announced a release date yet.
Until the Outlook synchronization utility arrives, the unique benefits of Simdesk come mainly from three applications: groups, file synchronization, and print sharing.
