Irked ISPs Seek AOL 5.0 Relief Irked ISPs Seek AOL 5.0 Relief Paul Jones
Three independent Internet service providers are suing America Online Inc. for support headaches they've encountered from users of the online giant's latest software version.
In the suit, filed late last week in Baltimore City Circuit Court, CapuNet LLC, Digizen and Millkern Communications Inc. are demanding compensation from the nation's largest Internet service provider for the administrative and technical costs of helping customers resolve programming bugs in AOL's version 5.0 software.
The class action lawsuit is the third action filed against America Online (AOL). Lawyers last week filed class-action lawsuits in Virginia and California on behalf of 8 million AOL customers using its 5.0 release. The suits allege that the latest version of America Online's software cripples existing Internet accounts with rival service providers.
